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Now that I’ve got my last international trip done for 2009, I can look forward to a good break over Christmas. Planning the next trip to Europe in March 2010 already beckons however.

At this point, I know I’ll be starting with keynoting the IntraTeam conference in Denmark on March 2-4, and then finishing in Utrecht on March 16 for a keynote at the huge Entopic conference. Beyond this, I’m already expecting to be doing things in England, France and Switzerland.

I already have a pile of invites from the last trip, for workshops, presentations, in-house sessions or consulting. It seems polite, however, to throw open a general invitation. Who would like me to do something in Europe in March 2010?

Jane McConnell has conducted a podcast interview with our very own Catherine Grenfell on successful intranet managers. To quote:

When dealing with the legacy of intranet initiatives that have failed, Catherine says: “You can’t undo the past; you can influence the future.”

Establishing communication channels and setting expectation when everyone wants everything requires good negotiation skills.

Unlike other managers in the organization, intranet managers deal with staff at all levels. They need to have an elevator pitch about the intranet.

Intranet managers need to learn to “let go” of content. They need to empower others.

The open source Aussies are coming, this time with MySource Matrix as a fully supported SaaS CMS which includes all the features of its full web content management system parent.

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Not long after announcing their new EMC Documentum DFS Connector, EntropySoft (news, site) officially announces they can also connect to EMC CenterStage and that they will support CMIS.

 

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A press release was sent to me today with the title "SDL Tridion Puts Online Forms at the Heart of Interaction." Which made me smile, in a nostalgic sort of way.

Nowadays, when we discuss interaction, we tend to quickly drift off to social media, networking, or collaboration. How do you deal with those bidirectional (or rather, multidirectional) streams of interacting content? Is a Web CMS really suited for this, especially those (like Tridion) that emphasize "publishing to" a delivery tier (in other words, pushing out the content like a fire-and-forget thing)? It's not something you can reduce to "here's the form, so there's your interaction."

For sure, web forms are often more important (and more complex) than you'd think at first glance. However, the Tridion module doesn't actually process the form content, store it, or create a workflow around it. It just allows you to create the forms themselves, "to manipulate the form as if it were just another type of web content." Useful as that may be, it's quite different from actually managing the interaction.

So if web forms are at the heart of Tridion's interaction, as the company's marketing suggests, that's a bit like Kafka 2.0. At least now, you can send in really pretty forms. In triplicate.

Just in time for Gilbane Boston, Vamosa (news, site) has launched the latest version of its Content Migrator with a new policy engine.

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Nstein (news, site) recently stepped up their relationship with evolve24, an analytics research firm in St. Louis. The collaboration gives evolve24 access to Nstein’s handy Sentiment Analysis module, allowing them to quickly determine an article’s overall tone for key insight into a company’s representation.  

"Reputations are built over time and are the response to actions taken by a corporation,” explained Scot Wheeler, Vice President of Strategy & Client Services for evolve24. “For example, reputation can be hurt by unaddressed negative responses to products and services, including poor customer support, regulatory or legislative issues, insensitive ad campaigns, or any perceived affront to an audience, while a new product announcement, a viral campaign or launch of user groups may create highly positive coverage in influential publications and blogs which will help build reputation.”

Wheeler estimates that one person at peak performance can detect the tone of 25 articles per hour. Nstien’s technology will reportedly boost that number to tens of thousands of pieces of content per day and still require only one person to manually test and verify results. 

“We are thrilled that evolve24 continues to expand its relationship with Nstein”, said Nstein CTO Jean-Michel Texier, “This collaboration allow us to deepen our knowledge of marketing decision support systems and accelerate the reinforcement of our technological offering in opinion mining and automated brand monitoring.”

Want your reputation measured? Check out evolve24’s site here. 

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When it comes to migrating your content to a new content management system, the only way to go is automated. In this article series we take a close look at several of the automated solutions on the market, starting with Kapow Tech’s content migration tools.

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A new partnership between publishing software giant Woodwing (news, site) and visual search technology developer Imprezzeo (news, site) will add image recognition search capabilities to Woodwing’s enterprise content management system.

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Ah yes, this is indeed a wonderful era for learning and networking. There are conferences and webinars coming out our ears, hotspots a-plenty and if you’re lucky, sponsored drinks at the bar.

Our weekly events list is designed to help you plan ahead. And if we’ve missed something, don’t hesitate to add your event to our industry events calendar.

  Featured Event:

• Webinar: Essential Elements of a Customer Engagement Strategy
  (Thursday December 10th, 1pm EST with Forrester’s Stephen Powers)
       

November Events December 1-3 (Boston): Gilbane Boston 

6th annual Gilbane Boston conference on web content management, enterprise social software, search, XML, content globalization, and publishing.

December 1-3 (London): Online Information London 

Consisting of an exhibition delivering over 9,000 visitors from 70 countries, a conference and a show floor seminar program, the event provides an annual meeting place for the global information industry.

December 1-4 (Last Vegas): 28th Annual Gartner Data Center Conference

For 28 years, data center leaders have turned to Gartner Data Center Conference for a trusted perspective on the tools, technologies and trends impacting their world.

December 3 (New York): AdMonsters US Network Ad Ops Forum

Join us for the launch of a new AdMonsters event in the United States specifically designed for leaders in online technology and ad operations at advertising networks.

December 7-9 (New York): IQPC 8th Annual eDiscovery Conference

Legal IQ and IQPC’s eDiscovery (Electronic Discovery) series returns to New York City this December with its 8th installment!

December 9 (Online): Webinar: Turning Paper into Searchable Documents 

Learn how Scan to RAS by DB Technology can help you transform paper documents into searchable electronic documents and extract your data when needed. Create searchable EOB’s, invoices, purchase orders — the possibilities are endless.

December 9-10 (Washington): Delivering SharePoint Success Mentoring Workshop

Spend two days learning the best practices that will make your SharePoint projects succeed. Innovative-e’s experienced team and proven techniques have enabled major clients and industry-leading partners to reap the benefits of successfully delivered SharePoint projects.

December 9-10 (Paris): LeWeb Paris 2009

In 2009, LeWeb follows its trends not being only a tech conference to an event touching on more wide-reaching topics. The theme for the 2009 LeWeb Program is Real-Time Web.

December 9-11 (New Orleans): Do it With Drupal 2009

For three days in scenic New Orleans, you’ll learn from some of this powerful free software’s top developers, hear from community-building experts, examine successful Drupal sites, and meet other web professionals, developers, designers, and decision makers interested in expanding their Drupal knowledge.

December 9-11 (Bombay): International Conference and Exhibition on Advances in Energy Research

Department of Energy Science and Engineering, IIT Bombay announces the second International Conference and exhibition on “Advances in Energy Research” to provide an excellent platform to know, interact, exchange new ideas, discuss new developments and finally look at the challenges ahead.

December 10 (Online): Webinar: Essential Elements of a Customer Engagement Strategy This webinar with Siteworx and featured guest Stephen Powers, Senior Analyst at Forrester Research, Inc. provides an overview of the key technologies and methodologies that are essential to today’s interactive marketers.

Using a research-based approach, the event covers the latest insights on how marketing and IT organizations at leading enterprises are transforming to deliver rich interactive experiences that fulfill the promise of persuasive online engagement.

December 11 (Online, Ondemand): Webinar: The New World of SharePoint Administration

Join Joel Oleson, Quest senior architect and SharePoint expert, as he explores a day in the life of a SharePoint 2010 administrator.

January Events January 11-13 (Los Angeles): Empower 2010 Laserfiche Institute Conference

It’s the Laserfiche community’s most eagerly-anticipated event of the year. It’s the time when Laserfiche staff, users and resellers gather in one spot to exchange ideas and make connections. The 2010 Laserfiche Institute Conference is fast approaching, and you won’t want to miss out on the biggest and best conference yet.

January 17-20 (Orlando): Lotusphere Orlando 2010

Lotus knows in the face of a challenging economy and unprecedented market conditions, the Lotus community has stuck closely together and continued to innovate and build toward the future. The passion exhibited by our partners and customers is inspiring.

January 28-29 (Miami): Enterprise Social Networking 2010

Social Networking Conference 2010 Miami is expected to be the largest convention ever attended by executives from the enterprise online community industry.

February Events February 4 (San Francisco): Bay Area TYPO3 User Group

Interested in learning more about the leading Open Source Enterprise CMS? Come join the Bay Area TYPO3 Users Group.
Whether you are totally new to TYPO3 or a seasoned developer interested in networking with other TYPO3 users, this is the place to expand your skills and do a little networking.

February 10-12 (San Francisco): SharePoint Technology Conference 2010

Planning a quick migration to Microsoft SharePoint Server 2010? Attend the SharePoint Technology Conference in San Francisco, where you’ll take workshops and technical classes – taught by Microsoft engineers and Microsoft MVPs – that will cover the new features, present migration strategies, and much much more.

February 17-21 (Las Vegas): Pink Elephant IT Service Mgmt. Conference & Exhibition Las Vegas 2010

Join Pink Elephant for the world’s largest gathering of ITSM (IT Service Management) and ITIL dedicated professionals at the industry’s # 1 event. Not your usual IT talking heads! Choose from over 150 content-rich and highly informative sessions led by the best of the best.

February 22-24 (New York): O’Reilly Tools of Change for Publishing Conference

The O’Reilly Tools of Change for Publishing Conference, happening February 22-24, 2010 at the Marriott Marquis Time Square in New York City, will help you navigate technological and cultural changes, and understand how to apply them to your business or organization. You’ll also have the opportunity to participate in conversations that are shaping that future as often as they are describing it.

February 22-23 (Santa Clara): Virtual Edge Summit 2010

Virtual Edge Summit 2010 is the only event that focuses exclusively on providing education, training and solutions for planning and creating virtual events, meeting and communitiies. Over 2 days, dozens of experts will share their expertise with you, and be available for one-on-ones.

February 25-26 (Palm Springs): Intelligent Content 2010

Intelligent Content can seem like magic as it automatically configures, assembles and then is rendered to best meet the needs of the customer but it doesn’t “just happen”. It takes analysis, planning and creativity on many levels to achieve that seamless appearance of magic. Attend Intelligent Content 2010 and learn how you can create intelligent content that gives your customers a magical experience.

Want your event in this list? Submit it here.

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Ron Rogowski and his team of researchers at Forrester Research, look at what they call emotional experience design and how it affects the way it can create online experiences that “deeply engage customers” in a new report called Emotional Experience Design,

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Kentico Software, the Web content management system vendor, kept its promise to plant a tree for every bug found in the latest version of Kentico CMS for ASP.NET as well as to fix all reported bugs wi...

Last week we held an awards ceremony at the KMWorld conference in San Jose. In addition, I gave a 50 minute presentation that shared plenty of detail on a number of the winners.

The slidecast above provides both the slides and associated audio. It’s a lot to sit through, but well worthwhile if you are interested in the state-of-the-art on intranets. (You can get all the detail in the associated Intranet Innovations 2009 report.)

It’s not enough just to redevelop the intranet, it also needs to be relaunched. The challenge, like all marketing, is to reach the intended audience and capture their attention. While many intranet teams are too shy for their own good, a few are not afraid to do something interesting.

Thanks to the wonders of the internet, a few videos launching new intranet sites have come across my desk. The first is almost sexy:

The second is pretty funny:

NEO from Bevin Hernandez on Vimeo.

I think these are great, and show the power of video to engage and amuse. Certainly better than just a homepage news item!

Has anyone seen any other intranet-related videos they’d like to share?

CoreMedia is set to show off the latest version of their web content management system at the IMS 2009 this week.

They call it a fully integrated platform that combines core content management, social networking, enterprise integration and multi-touchpoint delivery. The Web CMS vendor will demonstrate two-way integration with social networking sites like Facebook and talk about the next generation of content management.

In addition to demonstrating their latest CMS, CoreMedia’s Vice President Marketing, Rene Hermes, will also be talking about how customer engagement is becoming more challenging with the number of touchpoints available to reach and talk to customers. He will explain how a web content management system can be used to deliver web experiences that cross these touchpoints.

You can hear that talk on Wednesday, December 2 at 2:30 pm and also sit in on a few more including Modera, Telerik and TERMINALFOUR.

If you aren’t able to attend IMS 2009, you can learn read about Hermes views on multi-touchpoint on the CoreMedia blog.

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Welcome to the December 2009 installment of our what’s coming from the open source CMS projects in the next 30 days.

If you’re looking through here and feel that your project was left out, we invite you to send us an email at pr@cmswire.com with a pointer to who we should contact at your project for updates.
 

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If your customers fall in the forest of your website and you don’t hear them scream, did they really make a sound?

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In my last article, I discussed the first two reasons why executive SharePoint ignorance is not bliss, here are the remaining three:

Note: If you haven’t already, take a look at Reasons 1 and 2 on Why Executive SharePoint Ignorance is not Bliss.

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Equilibrium (news, site), a digital asset and media manager, has introduced MediaRich for Extensis Portfolio NetMediaMAX. Through a strategic technology partnership with Extensis, Extensis will integrate Equilibrium’s MediaRich into the release of Extensis Portfolio Server and associated products.

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Last Friday I spent the day in Melbourne, running an Intranet Design + Redesign workshop for local councils. The in-house workshop was organised by one council, and with other councils invited to join the session. We ended up with about 24 people in the room representing 15 different councils from across the Melbourne metropolitan region and beyond.

This was a great group, and their energy made the day fly by. (It’s so much easier to run a workshop when everyone’s laughing and having fun!). It seems they enjoyed the day too:

“Great lightbulb moments! James is an engaging presenter who knows his ’stuff” — he has great stories, responds easily and fully to questions, imparts heaps of relevant information and keeps to time schedule too.”

“Thanks, lots of inspiration and focus.”

“Great! Really informative and now I can go back to work with tools to use straight away.”

“Changed my thinking alot about the role of the intranet and how we can improve it.”

“Really informative, engaging and useful.”

“Useful, interesting, engaging, well presented. Lots of useful tips and tricks.”

“Excellent. Well presented. Great use of visuals and slides.”

“Really interesting! It got me in the mindset to get working on my intranet and intranet strategy. One of the best trainers I have seen.”

“Excellent – knows his stuff, keeps it interesting, injects humour. Would recommend highly.”

This is the second time this year we’ve run a private workshop session in Melbourne, and the format works well. It’s extremely cost-effective for participants, and a great way for us to connect with a tightly-knit group of participants. Drop us a line if you’d like to organise something similar in your neighbourhood…